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Privacy Policy

Last updated: July 01, 2025

1. What Information We Collect

  • Name
  • Phone number
  • Email address
  • Property address (for quoting or service purposes)
  • Details you provide about your garden or service needs
  • Any correspondence you send to us

2. How We Collect Information

  • Contact us via our website contact form, email, SMS, or phone
  • Request a quote or book a service
  • Interact with us on social media

3. How We Use Your Information

  • Provide quotes and deliver our services
  • Communicate with you about your bookings
  • Send invoices or receipts
  • Respond to your enquiries
  • Improve our website and customer service
  • We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. How We Store Your Information

  • Your information is stored securely on password-protected devices and/or within trusted software tools (e.g. invoicing platforms or email).
  • We take reasonable steps to protect your data from unauthorised access, misuse, or loss.

5. Your Rights

  • Request access to the personal information we hold about you
  • Ask us to correct or delete your information at any time
  • Opt out of any future marketing communications
  • To do this, please contact us at:
  • 📧 shemowsthecoast@gmail.com
  • 📞 0401 075 319
  •  

6. Cookies & Website Tracking

  • We may use cookies or basic analytics tools to track website traffic and improve our website.
  • This data does not personally identify you.

7. Changes to This Policy

  • We may update this policy from time to time.
  • Any changes will be posted on this page with the updated date above.

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